From entering the cafe the staff appeared to have plenty of time to stand around and chat to each other rather than serve a queue of customers. Upon reaching the till the two female staff members were stood chatting, only one was was actually doing some working as she was preparing hot drinks. After several minutes we had... read full comment
September 2023
Awful service from 2 young ladies,Julie in particular. Impolite, attitude awful, not helpful to older customers at all. Not at all a good impression for guests, some being foreign visitors. Not good enough M&S.
