A disappointing stop at this Costa Coffee. The staff were far too busy chatting to one another rather than making an effort to engage with their customers. The shop was dirty with several tables uncleaned.
October 2023
Terrible customer service, dirty tables, long wait, had to even ask for a napkin and butter knife, we were going to get a cake but decided not as there were fly’s on the cakes, pointed this out to a staff member who basically took no notice.(Saturday around 11.30)Will definitely not be going back anytime soon. Gone very... read full comment
September 2023
Popped in a few times this week but had to sit outside with the pooch. Luckily nice weather, can't understand why you can't take the dog inside.Also can't understand why Costa closed their shop on Fort William High Street.