October 2020 by Taktycznie Strategicznie
Worst bank. Bounce bank loans should be government hall for business and they treat like normal loan . Refuse me without reason. Stay away from them.
October 2020 by Rosemary Lyons
Disgraceful customer service. After hanging on the phone for 30 min call answered saying: \\\"call terminated\\\" and then cut me off. Terrible
April 2019 by Matthew Whiteford
The staff were excellent when I setup my business account, and the building is simply beautiful. The only criticism and it's not towards anyone in the Glasgow CB office is their internet banking is still in the dark ages, and needs updated or something better.
February 2019 by Daniel Bolland
Honestly the best bank I've been with so far, Service is sharpish, polite and there are more than happy to assist you if there is an issue, and the free tea and coffee is a nice touch!
January 2019 by babe 83
Unfortunately I can score them zero. Unprofessional, rude and ready to show you where the door is while I'm an old customer. Happy to be leaving this ridiculous bank.
April 2018 by bindhu varghese
I cannot believe this place is still going. Their customer service is SHOCKING!
Thank my lucky stars I donâ??t have to bank here anymore.
March 2018 by Blair Urquhart
Tried to make a bank account with them over the phone kept refusing to help and trying to make things for me so hard. I tried account online though them as well yesterday they had poorly designed website so it kept giving me wrong information to register though them so I joined the Co-op bank who are a lot better.
January 2018 by hid0582758
Slowest bank in my life
November 2017 by Kenny Milton
I went in to close an old account that I no longer use. The teller told me they wouldn't accept my drivers license as ID and that I needed to come back with a passport. Being an ex member of staff, I explained that I know fine well, that a drivers license is an acceptable form of ID but the teller just shrugged and told me to return with a passport. I would give them 1/10 for customer service but 10/10 for their ability to make up their own rules and ignore processes.
October 2017 by Andreea Bocioaga
I really like the office here, it's a really nice building and the queues are usually really fast
April 2017 by Sean Mccluskey
The slowest service at a bank I have ever experienced - standing for 20 minutes at the front of the queue - ridiculous
