September 2019 by Andrew Spence
Customer service that lacked any smiles or flexibility. Anne and Jan were especially unhelpful. Christine almost got pass marks.
March 2019 by Fiona Welsh
I have visited the store in Glasgow in several occasions. I have been served by ladies whoâ??s customer service was excellent. However today I was served by a young ladie youâ??s attitude was deplorable. She was very off hand when I did not understand what she was saying she rolled her eayes and look at her college who also rolled her ways which I found extremely bad mannered when I asked why she did that her colleague did exactly the same thing again.
February 2019 by David Withers
I was very disappointed with customer service..I wanted to discuss faulty Rug i had purchased ... Carol and Caroline who said contact Customer Service without discussing the product fault etc ..I feel very disappointed.I contacted area Manager who was extremely helpful..I think Carol and Caroline shoud remember they represent Laura Ashley..
July 2018 by Rhonda Denholm
I have been into that s shop a few times. Merchandise good pity about customer service. Yes sale is on and you are busy putting stock our. Hello sorry I am a customer and expect a bit more . Yes I was asked do I want hangers give a small bag I should not tell you how to do you job. If I was a mystery shopper you would have failed