Cash machine not working and staff refused point blank to do a cash withdrawal. So rude and abrasive. Shop across the road had a free cash machine but bank staff didn't advise me of this. Unhelpful, unfriendly and very unprofessional
For over 320 years, Bank of Scotland has supported the people, businesses and communities of Scotland. We are a financial partner to our customers through our network of branches, internet banking and mobile app, as well as the mobile branch service.
To find out what accessibility services are available in your local branch, search for it in our branch finder.