Queuing again at newbridge outside as we speak. ( what’s the plan for winter?) It now appears it’s a privileged to bank here and rbs is doing me a favour even letting me eventually get to a cashier. Put more staff on you have hardly any branches. Your worth billions!
August 2020
Sooooo unhelpful! I'm not allowed to pay money in for my mum who's at work, because I'm not your customer. Thanks to that she will now have to pay fees for missed payment, thank you very much! And you wonder why I'm not your customer... Because your customer service sucks
Welcome to Royal Bank of Scotland Ratho. We offer a wide range of personal banking products that include bank accounts, mortgages, credit cards, loans and more. We are committed to serving communities and putting the interests of customers first. If you have any banking queries our staff are ready to help you in branch, or you can find out more by visiting our website.