October 2023 by U U
Horrendous services, parcel out for delivery today - no delivery attempts ever made today. Not the first time they scan it ?out for delivery today? and don?t show up! Cannot go to the office to collect it unless they make an attempt to deliver, them not showing up at all when promised apparently doesn?t count as an attempt, as explained by their customer services. So if they will keep it for weeks, means you still cannot go in before they decide to make ?an attempt?. Ridiculous!! Will try avoid at all costs
August 2023 by kristoffer taggart
9/10 couriers for this company are brain dead they can't even knock on a door correctly and deliver a package... their main service. I only use this awful service out of convenience and because I'm forced to, but I am now boycotting the royal mail and so should you to further their company into liquidation, use any other shipping company than this!
August 2023 by Dan Reeve
I don?t write many reviews, but I have to say, Hayden with Royal Mail here in Peterhead, Scotland went above and beyond any expectations. We had difficulty with redirecting a package from Dover, and they had it here the next day. Amazingly quick, easy and excellent customer service!
July 2023 by Robert Burek
I was here to pick up a parcel. Quickly and efficiently.
May 2023 by Kirk X
Fast services, free parking just round the corner, lovely staff 10/10
April 2023 by Brian Spink
Royal mail used to be much more helpful now you can't even go in the gates to collect your parcel.
October 2022 by James Clarke
Handy location close to town centre - free parking round on York Street and cut through alleyway, helpful polite staff, great service all round! 10/10
October 2022 by Scott Duncan
Helpful staff, brilliant service every time. God bless the posties. Give them a bloody pay rise!
October 2022 by Gayle Cormie
Sometimes when I get my parsuls but only when my post was late.
October 2022 by val fraser
Friendly, very efficient everytime
August 2022 by ju wylds
had to collect a parcel as it had been delivered early so nobody was home to sign for it, went to the sorting office two days later and before i got to the clearly closed office a postman on a break kindly explained that it wasn't open, but would be at 8am till 12noon the next day, got there at 11am and it had already shut at 10am according to another postman, but, he said it would be open on monday 8am till 2pm so at least i didn't have to walk from one end of Peterhead to the other end three days in a row..monday morning around 11ish i got there to find it opened at 8am and closed at 10am..fuming and upset i walked back home in torrential rain and double checked the times online, bizarrely, the times listed on three sites all had different opening/closing times.! next morning i got there before 8am, got my parcel and couldn't bear to even open it for two days..not happy that four wasted journeys to and from wouldn't have been necessary if the open till times were on the missed mail card like the good old days or even if they updated their details online..
August 2022 by Gerard Western
Polite staff but ridiculous to change Monday opening hours without putting it on the Non Delivery postcard. Especially on a Monday. You will have your reasons but in future please publish the changes of opening times a little more widely.
July 2022 by Derick Donaldson
Services provided are very useful to those of us who are elderly and cannot be as mobile anymore.
February 2022 by Darren Gardiner
Poor service ,1st class singed for parcel 5 days late on delivery with a tracking number that only shows collection and delivery by royal mail ,
February 2022 by David Henderson
Had an issue last week and the young gentleman on the counter resolved it for me with no hassle! Fantastic job you are all doing, keep up the brilliant work!
