Phoned every other day for updates on my infant daughters glasses. Was always told by the end of the week they'd be there, after 3 weeks, I was told they hadn't even put the order for the glasses in properly and had to take her in again and start the process all over again.
August 2023
Arrived early for my husband's appointment but Jane was happy to see us straight away. Unfortunately, the prescription we brought with us was from Bridgwater Specsavers and was not easy to read.( the whole experience at Specsavers had not been easy!) Undeterred, Jane contacted Specsavers to clarify the prescription and... read full comment
August 2023
Felt unwelcome ?book and appointment early spring they say it would be august but as I’m over 60 I didn’t have to pay! so if I liked I could book elsewhere. I said that’s ok ( being loyal) I can wait. Then they rang up a two weeks before my appointment and said sorry it’s be moved to end of December! But I can... read full comment