October 2023 by Saffron Ryder
Phoned every other day for updates on my infant daughters glasses. Was always told by the end of the week they'd be there, after 3 weeks, I was told they hadn't even put the order for the glasses in properly and had to take her in again and start the process all over again.
August 2023 by Karen Weeks
Arrived early for my husband's appointment but Jane was happy to see us straight away. Unfortunately, the prescription we brought with us was from Bridgwater Specsavers and was not easy to read.( the whole experience at Specsavers had not been easy!) Undeterred, Jane contacted Specsavers to clarify the prescription and was then able to assist my husband with his choice of glasses. All in all, a very pleasurable experience. Nice glasses at a good price with excellent customer service-nothing was too much trouble!
August 2023 by catwoman923
Felt unwelcome ?book and appointment early spring they say it would be august but as I?m over 60 I didn?t have to pay! so if I liked I could book elsewhere. I said that?s ok ( being loyal) I can wait. Then they rang up a two weeks before my appointment and said sorry it?s be moved to end of December! But I can book somewhere else as I don?t have to pay !! I said ok but I felt this was their way of getting rid of me it?s blatantly obvious now once I put the phone down it?s just all dawned on me.
July 2023 by Nigel Bendon
Shocking service called in February and booked eye test for June, was called and appointment cancelled and moved to August, just had a call cancelled again and offered September because optician on holiday. Do you only have 2 optician???? No is it because we are pensioners and get free eye tests,,,, probably, disgusting....
March 2023 by Rene Kilner
I continue to be delighted with the service and spectacles from Asda Opticians in Taunton. Lovely staff, Helen and Raj both deserve praise, and another 2 pairs of stylish variofocals just collected. Happy days!
October 2021 by Gillian Hall
Very professional service with Covid precautions in place.Great prices.
August 2021 by Sandra Braz
Excelent organisation facing the situation of Covid. When I called the government was going to change the rules, so facing that they could not give a straight answer but they call me back after they have the correct procedures to attend the clients.
September 2020 by Keith Gilbey
Went in for a minor repair, recently, &despite being busy.the situation was taken care of,in a professional manner.Will be going there again.
January 2020 by Family Ayres
I have used many opticians over 40 years and I honestly find that glasses from Asda opticians are of equal quality to the high street opticians, and Asda does not charge as much. Additionally they are friendly and approachable.
January 2020 by Sophie Pike
When my glasses broke That were purchased form ASDA, they were disgustedly rude, and unhelpful! Will never go here again, there customer service is disgraceful and they really should be ashamed of themselves!
August 2019 by Sophie Mercer
When my glasses broke That were purchased form ASDA, they were disgustedly rude, and unhelpful! Will never go here again, there customer service is disgraceful and they really should be ashamed of themselves!
May 2019 by Colin Ayres
I have used many opticians over 40 years and I honestly find that glasses from Asda opticians are of equal quality to the high street opticians, and Asda does not charge as much. Additionally they are friendly and approachable.
May 2017 by Ebony Garrett
Such a friendly and welcoming team!
I switched to Asda opticians after having a bad experience at another opticians, and the whole team have been nothing but lovely from the get go. It was my first time wearing contact lenses and the whole process was very clearly explained to me. The whole team was very understanding towards my fears of removing and placing the lenses in my eyes by myself. I was also given an extended contact lens trail to make sure I was completely comfortable with my lenses before proceeding to pay for them. I couldn't recommend them enough!
November 2016 by John Ferguson
They don't test eyes on a Sunday . Still living in the 20th century !
May 2014 by Diana Lee
I have been using Asda opticians in Taunton ever since they opened. The service is second to none. Much much cheaper than the local optician that I was using. The equipment is state of the art and everyone is very friendly. Especially Melanie, who I saw today for pre test and of course Helen, who is delightful. I travel quite a distance to use this service but it is well worth it. Thank you to everybody at Asda Opticians.