January 2024 by Ralph M
Poor service. Terrible systems. Their system didn't book the appointment, but this was my problem, not theirs. According to the person on the phone, this does this a lot. A competitor will get my business from now on.
December 2023 by mike allwood
With macular in both eyes any eye test and the glasses I need is a challenge! Specsavers again rose to that challenge! Very pleased and will be back in 2024!
December 2023 by Matthew Reid
It was easy to book an appointment on line.I find spec savers a lot less pushy when it comes to buying glasses than vision express as I like to buy online to save money.Everyone was really helpful.There always seems to be a lot of time spent sitting around in the waiting room compared to how long the eye test takes.It?d be nice to be in and out a little quicker so we can get on with the day.
November 2023 by Jimmy R
Amazing appointment went in at a 16:00 appointment came out at 17:30 with glasses, fixed and fitted Amazing service Many thanks for a speedy appointment and service Five Stars..High awareness of Autism
October 2023 by Consultjp for Mot
Always really really busy on a weekend especially Saturday. Waiting, queues and generally more waiting to be done. Busy staff rushing about. Parking is very annoying if you just need to pop in, as it's very tricky to find a spot, and unlikely it will be free parking unless on a Sunday. People wonder why Taunton is very worse for shops! Council making it harder, or costly !
October 2023 by Martine Dhotman De Villiers
Been going there for years. They are convenient as open on Sundays, and easy to book online. Optician told me that my prescription had changed by 3 points, and that I should get new glasses. However, when she handed me the prescription, I saw no change at all. The prescription did not reflect what she had just told me. I have lost faith in Specsavers, and will be looking elsewhere in future.
October 2023 by Christine Lacey
Very helpful, polite staff, great level of service! Would definitely recommend getting your eye test and glasses here as I was made to feel very comfortable!
October 2023 by Julie Simmons
Went because I had concerns with eyes. Prescribed new specs. New lenses have taken time to adjust to as there is a noticeable difference.Only 3 people have noticed my new frame.
October 2023 by Jack Horton
EmmaOptical advisorThis lady was extremely extremely extremely helpful ? thank you ever so much for her help I wish she could serve me again
September 2023 by Andrew Howell
No wait time, great service and the team really took the time to explain everything to me and make sure I felt welcome and comfortable through each section of my appointment from the entry to exit.
September 2023 by Claire Hammon
Took my boys for pre school eye tests - fantastic service - appointments were running on time - the staff were friendly and professional - I would happily recommend this store.
September 2023 by Mohamed Arafa
Good service and the staff made me and my family feel welcome.
September 2023 by Lisa de Renzy-Martin
Helpful staff. The place is always crammed so can be a bit of a wait.
September 2023 by Geoffrey Dobbs
I visited the branch on Friday pm with a view to purchasing a new pair of glasses. However on arrival 2 members of staff at the reception desk were engrossed in conversation and did not acknowledge at all. We waited for several minutes but still no acknowledgment. We walked out went to Vision Express where we had evemplary customer service.
August 2023 by Gary Hodge
If Heineken made optician's the would have made Specsave Taunton, very nice friendly, efficient people, most thorough eye test I have had , thanks Guys
