Don’t bother visiting Lichfield Store, very abrupt and rude staff, definitely need a course in customer service skills!!
March 2022
Member of staff in the store was very unfriendly and I wasn't made to feel welcome either.
July 2021
I wanted to return some products, got told by the manager this is not possible. I had checked the website of Holland and Barrett and it clearly states the policy is that one can return a product if one is not happy with it for any reason. Had to call customer service who agreed with me and clearly said one can return products,... read full comment