Banks in Newcastle-under-Lyme, Staffordshire

“Went into this bank this morning to stort me bank account out and the two women that seen to me was lovely and very helpful and got me up a running and storted everything out for me. Glad to be with this bank and if I need help with any of my accounts definitely be coming to this bank again to get it sorted with them. Very helpful and friendly and welcoming. Thanks anything to the two lovely woman who help me out this morning with everything. Hope your boss sees this and you get made high up in the team”

“I used nationwide in newcastle under lyme today for help with savings, the young man who served was really polite and helpful and put us on the right track. Well done for the lovely customer service.”

“The staff are always so helpful . I can honestly say that all the years I've used the Halifax in Newcastle ( and it's been some years ), I've never had a problem”

“I went there this morning and I had a good time over there. Charlotte Rushton was an absolute darling! Really humble and ready to help. An elderly lady(don’t know her name?)whom attended to me initially before Charlotte was a great help too…bless her. Thanks to you two beautiful women. I really appreciate your kindness and help.”

“This is one of the best branches of HSBC I have come across.The customer obsession and maintaining the highest standards has always been their top priority.The staff is well mannered and break down all procedures in a simplified manner.Thank you! 5⭐️ #highlyrecommended ??”

“I don't know why this branch receives such poor feedback, it's one of the best. Staff always pleasant and helpful, friendly and accomodating. Yes, you have to queue but that isn't the staff's fault, blame NatWest, they're the ones that closed all the other branches down making this one so busy. If you need to be served at the counter, expect a wait, if not and you use the machine, it's no trouble at all and always staff on hand to help. Absolutely brilliant, if you want to see bad banking in practice, turn left out of the door, then left again and go into Barclays. They're that bad there isn't a cashier on most days and the machines are constantly out of service. 100% NatWest all the way”