November 2023 by Rebecca Barwell
Absolutely shocking opening hours detest the fact parcels have yo be redelivered before you can collect makes a mockery of the 24 and 48 hour delivery. I will from now on avoid if there's a choice I'll pay extra to have delivered by a reputable company . Totally gone to the dogs .
October 2023 by A Hog
2 envelopes delivered torn open and empty of valuable contents within a week, someone in this office is stealing contents from envelopes
October 2023 by Mitaine Shop
Do not send anything via this office, it needs an investigating, I sent a special delivery item via here and it went missing, they have not got back to me, I have filed a police report as this should not be an internal matter, the police should read all the reviews and investigate what is going on, it is appalling and letting down Royal Mail, the police say it is an internal matter, what a great way for thieves to hide if there is no criminal investigation allowed! CEO should look into what is going on.
September 2023 by Cardinal Biggles
Apparently RM tried to deliver my package 4 days ago, on a Saturday.Clearly that is a fantasy, as I was at home all day and received nothing from RM.Not even a 'Sorry we missed you, ring this number' card which we would expect if they had been to the premises.And our Ring doorbell would have the proof. Which it doesn't.So I think it's a downright lieIt was only when I checked with Amazon and tracked the package that I see it is in my local delivery office with no plans to redeliver, or even to let me know it's there.I've tried unsuccessfully for half an hour to contact RM to arrange delivery, but to no avail, and the local sorting Office is closed until 4pm.And this was using their 24 hour guaranteed premium service.It takes some doing to underperform Evri, but they have done it without even breaking sweat
August 2023 by Deividas
Worst company ever. Changed my delivery day for Friday , they still take my parcel out on Thursday just to take it back to sorting office again.. as you missed them on Thursdynext redelivery day is not Friday but Saturday!! What a joke? Even though sorting office works from 8am to 10am then closes for the rest of the day and opens at 4pm till 6pm is that a joke you clowns????
July 2023 by Robert Hare
The parcel return collection service for amazon just doesn?t work, hopefully my next delivery from amazon will be by a reliable delivery service
July 2023 by Demi G
Closed, but have not updated their hours. Now I can't post my parcel. Thanks.
July 2023 by Lynn Anderson-Murray
Absolutely useless! Never does what I instruct, NEVER knocks, I hope they shut down because all other courier services are brilliant, I wish all companies would stop using Royal Mail. I?ve waisted more time waiting for them and then they go away with my packages because they never KNOCK! How do I know this?I have a camera and my dogs didn?t bark! I?m so cross!!!
July 2023 by Richie B
Lucky if you even get post, 2 24 hour track and trace no post even delivered. If you are lucky and post does arrive its about 4pm. Pay extra to get your items next day and they don't even arrive.Awful service
July 2023 by Paulo Roberto Amorim
That agency should be I opened now 10 minutes ago... Nobody in there! Lots of people waiting for them...
May 2023 by Catherine Oluwanifemi
Very bad service, if you need your parcel at due time please do not use Royal mail?Was supposed to get my parcel on 27th, I was home all through only to receive a mail that no one was home, scheduled a redelivery for 29th, I didn?t receive my package, picked up a taxi to chase it at their office after calling customer service to confirm it?s opened, now it?s closed?. Very useless service, now I?ll have to cancel my flight because a document I need is in the parcel?
February 2023 by Andy
On our estate we are having lots of post going to the wrong addresses. This is a breach of GDPR. And is not acceptable. We can now claim against this.
January 2023 by Roy Barclay
If you want to cut out a step in the delivery of your mail, it can be delivered directly into the sorting office through the wall collection slots. But, the machine vending books of stamps is no longer operational & the wall clock tells the wrong time...
January 2023 by David Johnson
Load of rubbish royal mail I get a text saying your parcel is out for delivery.but it doesn't turn up until the next day.or they cannot find address.
January 2023 by Thomas W
Been trying to collect my missed delivery 23.12 Closed due to a strike action. The way how you usually working I'm surprised that you are paid at all. Totally not supporting RM. The worst delivery service in the UK.
