April 2023 by dave marston
I used these when I needed an item collecting from an auction house and delivering to me. To cut a long story short, it took over 5 weeks to arrive when most other services take between a few days and a couple of weeks. Communication was also terrible as out of 7 emails I sent, only 2 were answered. I actually had to contact the auction house to chase these up before anything was done! Would definiately NOT recommend. (All comments I have posted can be verified)
April 2023 by César Clément
If you want someone to break your goods and keep your money you are at the right place.I paid for shipping my ceramic lot with full insurance. Most of the items arrived broken. I sent photos and asked for compensation the day our boxes arrived.I have to say that the packing was not professional and inefficient. have a look at the photos!I have been trying to contact them by email for 10 months now and nobody is replying.So I paid insurance for nothing, my items arrived broken and .... they simply don't care.
April 2023 by John M.
I used these when I needed an item collecting from an auction house and delivering to me but didn't read the reviews online before booking. Delivery took over 5 weeks and I actually had to contact the auction house to chase them up before anything was done! Communication was virtually non-existent.
March 2023 by Graham Preston
Large fragile item which arrived safely- excellent careful packaging, would use again, recommended.
November 2022 by Graham Howe
Item I purchased through auction was collected by MBE Guildford on the 19th Oct...was finally P&P to me and received on 13th Nov. seems to me too long? but I accept we are living in challenging times. The packing was excellent, cost to send was very fair, If I had received some communication without having to phone and email myself, would have still given 5 stars.
October 2022 by Steve Smithson
Contacted this company to pick up 2 small auction lots in the same town. Quoted me £38 to collect and pack in a single box. Seemed a little bit high but went with it expecting a fast premium service.Unfortunately I had to chase for updates twice and after 2 weeks my parcel was sent.On the plus side it was well wrapped. Perhaps not a service provider to use if you are in a hurry...
September 2022 by Unai Torrontegui
On the 25th of August I was promised a next day service by Chris, today the 5th of September I need them to call to remind them to send my parcel. Terrible service and sadly really expensive comparing with others Mailboxes. £34 for a small box??
August 2022 by Andrew Broughton
Requested a quote from Michelle at Mailboxes Guildford, to collect and post three A4 sheets from an auction house in Basildon and post them via Royal Mail Special Delivery in a plain hardback flatback envelope, no box or packaging required, to the East Midlands and they quoted £34.00 (THIRTY-FOUR POUNDS)!! The aictioneer told me Mailboxes were attending there anyway. Very disappointed!!
July 2022 by Brent Hixon
Great service and a reasonable price for delivery once again, this is the 3rd time I have used them to pick up my item at auction and have it delivered to my home. Look forward to using you in the future
May 2022 by Marc Caplan
Great service and I would highly recommend MBE Guilford. All items where very well packed and promptly sent to me. Five star service...
March 2022 by Philip Lewis
Excellent service at very competitive rates. Chris was very helpful and quoted me less than half the amount that Pack & Send quoted. All items arrived safely, well packed and on time. I will be using MBE Guildford for all of my auction deliveries in the Surrey area in future. Highly recommended.
March 2022 by Michael Peel
Used these guys to ship to me an oil painting from Parkers auctioneers in Farnham. Chris was super helpful and the item was brilliantly packaged.A thoroughly professional job and they are highly recommended. Very reasonable charges too. Very pleased.
February 2022 by Paul Lethbridge
When I arrived it is obvious that this is a very busy place, there were multiple parcels being shipped when I was there. Chris (the manager?) went above and beyond to ensure my documents were packaged securely & addressed correctly. I can highly recommend based on my experience.
July 2021 by E P
Chris and Scott...I can not recommend these guys enough! I went into the store in a bit of a pickle...I had a last minute parcel I needed to send to my dad in Spain which had to arrive within three days, as my daughter had made him something special and she desperately wanted to see papa open on it his birthday. Thankfully it arrived after only two days! The whole process was seamless from start to finish and all I really had to do was pay. While it was a little pricey, I definitely got what I paid for.
July 2021 by Callum Campbell
I have used mailboxes branches all over the uk to pack and post auction items and always found they provided a reliable service. The service provided by the guildford branch though was second to none. Scott and the team were extremely efficient and courteous and a pleasure to deal with. I would thoroughly recommend them and would without doubt use them again.
