March 2024 by Laura Thomas
Outstanding service, quality kit and lovely team. When our bathroom supplier failed to deliver with no warning, and then told us that bits of our bathroom - which had been on order eight weeks - would not be available for a further three months, and with our builders waiting to start work on a tight schedule, a call to Paton got us back on track. They delivered a bathroom vanity unit, taps, sink, loo and bath in 24 hours. They know their stuff and do what they say they are going to do - can't recommend them enough. Thanks to all the team.
February 2024 by Daniel Speck
Be warned they don't do returns. The return could cost you as much as the product so you could be stuck with what item you receive. Also staff not very helpful to the point of being rude. My advice would be go to a more Well known company thats more accommodating with better customer service.
December 2023 by keith huggett
Problem on taps that I bought 15/20 yrs ago, sent Steve a picture, he immediately identified the tap and obtained the part, job done. Couldn't have asked for or got better service all based on his knowledge of his products, thanks again.
August 2023 by Duncan Ross
Love Paton of Walton. Last minute spec change & lost part resolved immediately. Fantastically helpful. Thank you
July 2023 by Tom Lawrence
Fantastic plumbing and bathroom shop. Staff are attentive and very thorough. Came in for a tap cartridge and the staff took their time in identifying the right part and gave helpful advice about another issue. Couldn?t fault them at all and would return without hesistation
June 2023 by Christopher Howe
Needed a valve for my kitchen tap, Paton meticulously looked at it and found the right one. Top skills.
June 2023 by Seb Ashton
Dom was super helpful and communicative when having to resolve a supplier issue. Thanks.
February 2023 by Simon Driver
Used a couple of times now to buy various things for our bathrooms. Great service and prompt delivery.
January 2023 by Mez Pahlan
Really good service and great prices. They kept me informed all the way throughout the ordering process and went out of their way to help. Highly recommended.
November 2022 by phil coates
Best Plumbers merchants in Surrey
November 2022 by Matt
If you want proper help and service, don?t go anywhere else. These guys are the best!
November 2021 by Saskia Winston
Very good service good plumbing shop
November 2021 by Ian Marchant
As always helpful and knowledgeable.
November 2021 by Charlie King
Really impressed with the service from initial planning through to final installation of our renovated family bathroom. The team at Paton's (and Dom in particular) were incredibly helpful and patient with our requirements, even when we made late changes to our order. Communication with the team was great and items for most part delivered very promptly. We had an issue with one element being delayed and a suitable alternative was quickly suggested.All the products bought from Paton's are of excellent quality and we are thrilled with the final finish and loving our new bathroom.Will certainly use them again for any other plumbing requirements in the future and would definitely recommend.
November 2021 by Hoopers Homes
Paton of Walton have been supplying Hoopers Homes for 20 years. They supply our plumbing materials as well as the high end bathroom suites for our developments. They are always helpful and their after sales service cannot be faulted. We enjoy our relationship with Paton of Walton, long may it continue!
