Poor experience in this store. Very few staff in during a busy period. Staff were not really willing to help with an issue. That EE call centre said they should.
November 2023
Horrible experience. I've been to the store because Samsung asked me to get my Fold 4 repaired as it is within the warranty. The first time I went, I was told that since they are closing in 1 hour, they will rebook me to get it fixed. As I was travelling on business, I booked a time when I'm going to be back. I was told... read full comment
November 2023
Samsung fold. Having a issue with my speakers which I had confirmed by Samsung store . Was told to use EE as they get you in straight away. So EE checked my phone said it needed looked at by engineer only to be told 3 hrs later after they wiped my phone that because i had a small scratch in corner of screen they needed... read full comment
EE, part of the BT Group, is the largest and most advanced digital communications company in Britain, delivering mobile and fixed communications services. Our EE shop located in the Eldon Square Shopping Centre, Newcastle-upon-Tyne offers a great range of mobile phones, tablets, broadband and SIM only deals for personal and business use.
