Mobile Phones & Accessories in Newcastle upon Tyne, Tyne And Wear

“AirPods broke they day before Easter and I took them in to have a check and see if they could be repaired the man gave me a low affordable pricing and returned it o me within 2 days”

“Been in the shop today, had one of the best customer service in the shop. Aaron was so patient, polite extremely professional and amazing help. Thank you will return soon. Ana Pires”

“I can't fault this Cex.Service was unbelievably quick for a Cex. Didn't have to wait long to purchase my item.Had the usual bad whiff I've come to expect from most of their shops as they buy a lot of stolen items from drug addicts.”

“I had a problem with my phones Internet reception. I have a Samsung Galaxy phone, so I initially went to the Samsung store, but they recommended that I go to the Vodafone store.Because Vodafone is my network provider, so I did, and Vodafone sorted the problem very quickly.So it's all good now.????????????”

“I was served by a young man called Dylan on the weekend, he set my new phone up and explained all the features. He was very patient with me during the whole process. His manager who's name was Azeem I think was also lovely and professional came over asked how i was. He also tried to see if i could get a cheaper deal and provided Dylan with assistance on transferring my information across. My broadband is due up at the end of this year with BT as is my wife's contract and i will be definitely switching them over to three.Wonderful honest and caring staff not pushy like some stores I've been to in the past i walked out with everything explained to me. 10/10”

“Always satisfied with the serviceI believe the manager is called Raoul who has obviously trained his staff well, I would always like to see him but I suppose he manages now.”

“Wife and I called into store today to seek help and advice about a new Samsung mobile. Met up with their advisor Caroline who was an absolute delight to deal with. Patient, courteous and very knowledgeable, she sorted our issues leaving us more than happy…… a true customer champion and a true asset to Samsung.Thank you.”