November 2023 by derek Grieveson
Sunderland shop is better whoooosh ???????????
November 2023 by Owen Jones
Attempted to return a pair of faulty jeans, the male manager was very aggressive and attempted to belittle me in-front of his peers. Issue of the return now been resolved with river island head office but will not be bothering to return to this store in the future. Very poor experience and very poor management.
October 2023 by Richie
Terrible no staff to be seen. Shop lifters would of had a field day. When a staff member did show his face he just walked straight past me. After that I just walked out as I was looking for something I seen online. Shocking service and they need some staff in there cause it wasn't good walking into the men's department with no staff there. Lost my business for good after that today.
August 2023 by Lisa Deveney
Shopping for bags, good tidy displays and variety of styles.
June 2023 by Joel Shiju
Had a dress.. Super quality reliable and fashionable
May 2023 by Ava Richardson
I love the clothes and accessories and are great quality !! ??
April 2023 by Masum Khan
Hi nice place full of momentum view to explore see the rainbow ? horizon realty ridge life awesome
April 2023 by Catherine Clancy
Not good customer service. Walked into the store to have a look around after having a look in other shops. I walked in and looked at rings and jewellery. I picked it up to look at it and a young girl shouted at me "Are you going to pay for that?" I responded I was just having a look. And she gave me a dirty look. And she said "well you need to pay for it" and I put it down and said I don't want to buy it. She tutted and she went up to another member of staff and said I was trying to steal it. I questioned why I was being accused of stealing when I was just having a look at it. I spoke to the manager and he said he had not been upstairs so he doesn't know. And there is nothing he can do. Despite the fact the young girl and young lad had followed me around the store making me feel uncomfortable and had been making comments about me. Unprofessional and not a good experience. I won't be coming back. Will spend my money in other retail shops that don't make accusations to me and make me feel uncomfortable.
October 2022 by Libby
Nice big store, lovely helpful staff and a good selection of clothes.Something for everyone ....
May 2022 by Elizabeth Clark
The staff were very helpful.
February 2022 by Gary Clements
Staff stand about talking as opposed to serving customers
December 2021 by Barry Robinson
Good stylish clothes and different collections for different type of clothes you like, prices are very reasonable foe most items, changing rooms were clean and tidy. Nice and friendly welcome/greeter at the front of store. Will be back again.
July 2021 by Stuart Edmond
Been going for years a very good selection of stock and good quality products
July 2021 by Glenn Ross
Staff extremely friendly and helpful, easy the find what we were looking. My daughter loves her purchases, would recommend.
July 2020 by Sarah Dixon
An ok range for a bigger girl but some nice stuff on the sale rack for my size
