March 2024 by Patrick T. Heffernan
Great location. Efficient and friendly service. Food lovely. Rooms and hallways a little aged and run down.
March 2024 by Mike Bartlett
Rooms were very clean but in need of updating.
March 2024 by Rob Howells
Excellent location and close to the railway station. Clean and tidy. Staff friendly and helpful. Overlooking the National stadium and a good range of pubs close by. Quiet at night and even the french teams were staying. Certainly use again. Thanks for a great stayRooms: Clean and tidy with all facilitiesNearby activities: Good shopping, pubs and restaurants. Great location.
March 2024 by amelia mills
I park here every day as I work two doors down. I spend fifteen per day over the course of two years. The staff are quite rude as I?m not staying there even though they receive more revenue from me than guests staying for a night or two. There?s Always delivery lorry?s blocking access and the drivers stand having a cigarette watching you waiting to get to the carpark instead of helping. Was told today I?ll be waiting a while as I?m not staying at the hotel. I said what if I was staying would you move the lorry. Not acceptable with the amount of money I put into this place to not be worthy of good service. If they aren't willing to treat people with respect close the carpark to the public. Also be ready for a 100 fine if your a minute late back to your car no matter the circumstance .
March 2024 by Rodney Garnes
The room was clean and the staff were welcomingNearby activities: City centre, Cardiff CastleWalkability: It's about 10 mins from Cardiff Central train station
March 2024 by Michelle Lagar
Great city centre location right next to the stadium and the castle. Also free Welsh cakes at reception when checking it!
March 2024 by David Hickman
Wow, what a terrific hotel which is soooo close to the centre of Cardiff.Staff were all friendly, welcoming and happy to answer our questions.Breakfast was outstanding - we went for the full buffet which included fresh omelette and/or pancakes which easily got us through the days we were there.There are so many pubs, cafes and restaurants near by you really are spoilt for choice.If rugby is your thing, Principality Stadium is just next door. Otherwise there is plenty of tourist stuff close by, including Cardiff Castle over the road.
March 2024 by didier Alcaraz
No USB socket in the rooms too
March 2024 by Robbie James
I was looking for a conference room to host my team and client at short notice. Louise was very accommodating and efficient in how the request was handled. I felt all my concerns were considered and was very happy with the booking. Tommy made the confirmation and payment process very straightforward too and was able to make a difficult late request possible too, which was much appreciated.A very smooth service all round and would definitely recommend for ease of booking and for the quality of the conference room.Thanks again Louise and Tommy.Walkability: Parking was offered but very close to public transport and some of the team also walked from various parts of Cardiff.Food & drinks: Team booked a lunch at the hotel, which had a variety of options and was well stocked to replenish us for the afternoon activity.
March 2024 by Cartharas
Great location and base for exploring CardiffRooms: Compact and comfortable beds. Standard holiday inn
March 2024 by Preben Vangberg
Lovely hotel, great food, and very friendly staff. The dinner in the evening was tremendous, and I thoroughly enjoyed it.
March 2024 by Ianto Evans
Excellent hotel, very clean, polite service, very tasty breakfast. Would thoroughly reccomend to
March 2024 by Marcus Baker
We held our seasonal buying event here this week and were lucky to have some great help and service from Jamie who made sure we had everything we needed in the meeting rooms. Thanks
February 2024 by James Woodfield
Great location and
February 2024 by Wesley Vandiver
I stay and host events here several times each year. The staff is amazing. Many thanks to Richard, Louise, Fiona, Isabella, and the rest of the team!
