July 2023 by Mary Muir
I took my watch to the store in Carmarthen to have a battery renewed. The watch has a valid guarantee and although they were unable to replace the battery, the staff were very helpful and arranged for it to be sent to the workshop. The shop was very busy and could do with a few more staff on a Saturday, but everyone was seen in turn and the staff were very curtious. I also bought my daughter a wristwatch for her birthday while I was there. Prices are competitive, but I felt that the gift bag could have been included in the price, as it wasn't a cheap one. A few little tweaks could be made to improve the footfall and sales. More staff at peak times, and more incentives as in more competitive prices. In these times, when the public will spend less on luxury items , some more reduced prices could improve sales.
July 2023 by Jason Jarrams
Great jewellers, Jane was very patient and very knowledgeable and even though we could?ve sourced them cheaper we still went back to Hinds due to the customer service we?d had.
May 2023 by Clive Mingay
Always a good professional friendly serviceWith quality products
April 2023 by Tony Parker
The sales man was extremely helpful. Couldn't have done anymore for us.
March 2023 by Nicholas Jones
Excellent service thanks
October 2022 by John Beaumont
Very pleased with my new watch bought recently. Lovely sales assistant, very helpful and all at a very good price
August 2022 by Alistair Rose
Visited today with my worried daughter who couldn?t get one of her earrings back in having left it out for a day. All sorted, lovely helpful and friendly staff, and some ear piercing aftercare solution purchased for the future. Thank you so much.
August 2022 by Rosemarie Thomas
Great display of jewellery and lots of choice. Lovely, friendly and helpful staff. Thank you very much : )
January 2022 by Katherine Soley
Extremely rude Staff on Christmas Eve! My elderly deaf mother was waiting 2mtrs away from Staff when two men (customers) pushed in front, they were served first whilst my mother was told to "wait outside". Rude, disrespectful Staff! Absolutely disgraceful behaviour towards an elderly vulnerable women. Shameful!!
September 2021 by richard jones
Absolutely amazing service from friendly and knowledgeable staff. Adjusted my watch strap in minutes. Cannot recommend these guys highly enough.
September 2021 by stephen hughes
Called in looking to purchase wedding rings.Eleri was friendly, polite and a pleasure to deal with.Professional and courteous, talked us through all options and advised on relevant sizes to suit our fingers.Decided on the perfect rings within 30 mins.The whole process was a breeze.Huge thank you from us both.
September 2020 by Rob
Excellent and conscientious staff and decent enough service. Pricing better than competitors, offers watch battery replacement and link removal or addition.
