Terrible waiting times at otc section. Lots of staff milling around but not attending to customers. Not even acknowledging customers to say "won't be long", but tbh, I find this at all Boots these days. The customer service is atrocious (unless you happen to know a member of staff and then you can jump the queue -yes, I've... read full comment
August 2023
Very unproffesional, unhelpful staff. 2 members if staff giggling with each other, other staff member opening boxes then chatting with someone who was not a customer. Ignored us completely. Finally asked where we should make our purchase and got very rudely spoken to.
April 2023
Disappointing make up selection across all brands. Barely anything to buy. Area was a complete mess. Hardly any stock on the shelves. Store looked so uncared for. Dirty and awful first perception when looking from the street. Such a shame for such a reputable company.