Banks in Neath, Wales

“Brilliant staff and customer service. Had the patience to help when we had difficulty in funding a savings account because of a technical error online. The presence of the local branch and professionalism of the staff is the reason we still continue to back with nationwide. Thankyou again. .”

“At First I called to the Swansea Branch staff made arrangements for me to have a appointment with Neath Branch. A very good service I received and high quality service. ?in both Branches Neath and Swansea.”

“Amazing customer service today (23/2/23)Fair play the staff at this branch are brilliant, especially a lady by the the name of Amanda Fox who processed are ISA applications, a massive credit to the organisation”

“The usual cheerful helpful staff, never a problem.Went in today & was greeted by young ‘Dan’ who was very smartly dressed/groomed, pleasant, polite, and despite having ‘tech issues’ with getting urgently needed copies of statement, went ‘above & beyond’ in my opinion to get some validation info for me!MANY THANKS again, DAN!People with little to no patience are quick to moan or are rude to staff over little niggly things, chill out folks, the staff are only human too!Sadly most people have embraced “technology” so much that when they can’t get it NOW, or it goes wrong - - they take frustrations out on staff.”

“Hsbc Neath....pleasant helpful staff made me welcome and introduced me to Ravdeep Johal to help with card scam..I was given an appointment to suit me the following morning.Problem was skillfully sorted, new card ordered and a nice smile. EXCELLENT, 5* service PH.”