January 2024 by Mr T
There has been a lot of updates and improvements at Twycross over the last few years. My son is 6 years old and he loves the play area which sits outside the zoo in the reception centre. So you can go and play there for £6 for hour without going to the zoo. We starters there and then spent the next 3 hours going around the zoo. The monkey enclosures are really nice, modern and clean. There are a fair few animals as well. The elephants I remember from when I was a child have been moved out and replaced with Rhinos. Dinning facilities are good, with simple options you expect for kids. They also have an offer when we visited where you get unlimited returns to the zoo for 12 months for the price of a single day ticket. I am local to the area so it?s been a nice place to visit with my son throughout the year. In summer it can be very busy, so I suggest going early so the kids can enjoy the water activities before it gets really busy. Would recommend a visit.
January 2024 by Leanne Bryan
A great day out. My girls 6 and 2 loved the animals and playgrounds, had so much fun on the gruff all trail and were amazed by the butterfly house. We visited last Sunday - the female keeper that chatted to us at the butterfly house and then hosted the snow leopard talk was so friendly, animated and knowledgable - my eldest loved asking her questions and we all learned a lot
January 2024 by Chloe harvey
Great zoo for the price and size. Enough animals to see, interactive for kids. Includes a large gruffola experience. There is a restaurant, shops, toilets and soft play and a park outside with plenty of seats. Great deal when buying a day ticket you get a free yearly pass. Have been before so will come back again throughout the year. Not bad for a nice sunny winters day!
November 2023 by Laura Reynolds
A really nice day out. Staff are enthusiastic (especially the young lady in the butterfly house with the tapir pin badge-so sorry I forgot your name but our son really enjoyed hearing all of your knowledge!) and friendly.The animals appear well cared for and as happy as is possible when in captivity.I found the whole park accessible by wheelchair, and accessible toilets are large enough to turn around rather than reverse out!Lots of blue badge parking right outside the entrance.Tickets are very reasonably priced.There are a few food kiosks on site but they have been closed when we have visited, which I found odd as both visits have been during half term. We had a picnic with us so it didn't matter, and there is a small Costa Coffee serving hot and cold drinks in the main building.There is a large soft play in the main building where grown ups can sit and enjoy a coffee whilst supervising their little ones. This should be pre-booked and I believe it costs £6 for a one hour free-play. Suitable for up to 12 years as a guide.I've read a lot of negative reviews of the park, saying it was run down (I didn't feel it was at all), that there is nowhere to get a hot drink (there is a Costa Coffee on site) and that the food is overpriced (in this economy, £11 for fish and chips is pretty average). If you don't want to pay restaurant prices, just bring a picnic-there's plenty of places to sit and eat your own picnic. I've also seen reviews saying the wheelchair access is poor. I'm interested to know where they are referring to as I found it accessible in my battered old power chair.Isn't it funny how two people can have completely different reviews of the same experience!
November 2023 by Georgia Walklate
Absolutely amazing zoo! So lucky to have it on my doorstep! Visited twice recently and captured some great photos on my most recent trip and it was an amazing experience. Seeing the baby gibbon and mum for the first time is something I will never forget and I plan on visiting her again in April. I would like to thank the education staff and all other staff members for their great customer service and support.
October 2023 by S Smith (Steveyd)
Brilliant value for money, we paid £25 and can return when ever we want next year too.The zoo isn't huge and can be done in a ay, but u Dan get really close to the animals either between glass or by the way the enclosed is designed.All the animals have plenty to do especially in the newer enclosures n look happy.Food and drink in the park is not badly pried and not over inflated plus check out the catch fish and chip restaurant where the freshly cooked chips are not greasy and cooked fresh, a large portio is enough for 2.Definitely worth the money n not to be missed if in area.
October 2023 by Lewis Rattan
Twinned with the well known Chester Zoo, this park offers a range of viewing areas and opportunities to get close to animals. Also offers a separate cost soft play area and cafe. Costs for food and drink are higher, but to be expected within the environment of an attraction. The zoo facilities are clean and well maintained, although the customer service from the customer facing staff within the cafe area could be improved. Tickets should be purchased ahead, online. It is a good offer that the ticket allows for admission for a full year.
September 2023 by Simon Jones
Not been to Twycross for years. Lot different to last time. Huge area dedicated to the Gruffalo which the kids loved. Usually costs £25 per adult which I think is a bit steep but today got in for free as my other half is a teacher and there was some special offer over the summer for people in education. Huge car parking area. Animals were great, all looked healthy and we'll looked after. One special moment was one of the monkeys had given birth a couple of hours earlier to twins.
September 2023 by Claire
Twycross zoo is a lovely place to visit there's the gruffly trail which is very true to the story with activities to do. There's a park area in this section too and a shop.Within the zoo section theirs parks and activities to do also.The animals appear to be looked after and was feeding at times. Staff were very knowledgeable about the animals and the site.There's a lot to do and a great day out. There's a shop at the end and a soft play also.We took a picnic with us and there was plenty of places to eat. There's food restaurants around.Excellent day out can't wait for the next visit.
September 2023 by Amy Ellis
Really love twycross, I came as a child and now bring my own children. Even though my children are getting a little older now we all loved the Gruffalo section. The snow leopard never seems to be visible and sadly the tigers were asleep on our most recent visit but it?s always a great day out and an ever improving site, well worth the money.
September 2023 by Rachel Miles-Edmunds
Very impressed with Twycross Zoo especially with the Gruffalo trail. My youngest son loved it and me! Captured the whole story with lots of interactive parts and even real animals!The zoo itself was fabulous! They have really thought about the details of your experience there. Even the ladies toilets had leaf cutting ants by the sinks.!The gibbon enclosure was my favorite. The inside viewing area was ideal especially as it started pouring down just as we got in! The spaces for the animals were larger than other zoos I've visited. The tiger in closure was so different.My only negative was the soft play area in the entrance. You had to pay £6 to use or £3 if you had an annual membership.To have all the 4 apes to see was so nice!Highly recommend going.!
September 2023 by Emma Dowler
First visit to Twycross zoo and I wasn't expecting much due to reading loads of bad reviews on different sites.I was presently surprised we had a Nice day out, took around 3/4 hours & the layout of the zoo is nicely done, has a map you can easily follow..Plenty of things for children todo while walking around the zoo..sand play, water play, 2 climbing frames, plenty of opportunity's to take some pic's in Animal cut out boards.on the day we when there was loads of little tents up & the kids had to collect all the stamps to get a winner sticker before heading home.The Gruffalo discovery land was lovely was nice to walk through following the story with interactive sections the kids favourite bit of the zoo My kids Even got to have a picture with the gruffalo.It's a nice zoo I would recommend people to visit if not yet done.But i know its the six weeks holiday with schools been off so I did expect some crowds but i feel So many people got let in to the zoo at the same time you couldn't really take your time going around as you felt like you was getting bumped into and rushed. i felt like i spent most of my time making sure my childen was safe and we wasn't separated which was stressful.(*On other reviews People say many enclosures was empty and animals looks unhappy with small enclosures..)I think most animals was on view however there was still plenty empty which we didn't get to see.All animals looked well looked after & happy.Enclosures was okay sized for most animals.Also Food is a tad expensive around the zoo definitely the fish and chips sit in restaurant was overpriced and in my opinion wasn't the best tasting.Advice for your visit, try a less busy time but i think many people are using there 12 months pass which is making it extra busy & don't forget a picnic ? and if you have young children and they will want to have a splash in water take a swimming costume or change of clothes.
September 2023 by CoralAmanda
Great day out for my child's 4th birthday. There is so much to see and do. We spent the the full day. We had food from the fish and chip place and it was really good. All the zoo keepers we encounter were really friendly, even if it wasn't a talking session they still answered questions when I asked how old there Zoo baby was, another also helped point out the snakes along the gruffalo walk.
September 2023 by Pete Jackson
Fantastic visit as it had been years ago since I last went. Lovely walk around and plenty to see. My favourite parts were the primates. The very friendly and helpful also the parking is free and there?s a lot of it. Also a separate area for disabled parking. The actual size of the zoo is good as it?s not too big to walk around it all. Great day out. Recommended
September 2023 by David Grimmett
This review is based wholly on my personal experience as I do not like zoos but I had to go for work supporting a disabled person. I'm sure little kids love it as there is plenty for them to do besides looking at the animals. For me it was very disappointing and a bit sad. Some animals are on their own which again is quite sad and others are put in enclosures, behind electric fences, and on the day I visited, most could not be seen. I was impressed with the 2 giraffes there as I'd never appreciated how big and graceful they were, but they were not out in the open. I didn't see the rhino, the leopard or much of the gorilla due to them being hidden away or out of view. I know people have to make a living and Twycross employs nearly 250 people, but to see these magnificent animals imprisoned really made me quite sad and emotional. It's purely my own opinion, I'm sure the animals are very well cared for, but I didn't enjoy my visit. The kids there seemed to enjoy the non-animal related activities more. I visited the gift shop and found the prices to be rather high for what you get, especially the cuddly toys. The smallest and cheapest being £5.99. Overall, I'd much rather see animals in their natural environment and I wonder how useful places like this are at ensuring exotic wildlife are protected against poachers, environmental factors and human interference.
