February 2024 by Juliet McLeod
Cafe closed Saturday no signage or explanation.
December 2023 by Damiena Ballerini
So didn't finish work until late and then raced down to the shop at nearly 10pm, over half an hour late for Christmas food collection and the staff were absolutely brilliant. They collected and processed my order and they helped find the bits I needed for the missing last bits of Christmas dinner.Bless them they all looked absolutely exhausted but they were charming and smiles and said merry Christmas, not a grumble amongst them. I think the world needs a lot more M&S cheer. They all deserve a big bonus because Christmas spirit is in short supply in some stores. Thank you M&S ??
December 2023 by Lynn Walton
Very unhappy about my experience in store today whilst carrying out my Christmas food shop. M&S staff member literally shouting out loud at top of his voice demands to staff members whilst standing in & blocking the bakery area. Twice told to move out of staff's way & nearly pushed over by staff member pushing trolley load of goods. Staff members shoving past me & leaning in front of me whilst I'm trying to view food on shelves. As usual, same rude woman on self checkout. Never helpful or smiling. Always gives sarcastic answer if I need to ask a question. I really don't feel they want my business. I could use M&S more often, but have started favouring Tesco because of the way I'm treated in M&S.
December 2023 by Mike Reed
Although under pressure because of the Christmas rush, the food shop staff were doing an excellent job when I visited today.
December 2023 by Jez Coulson
M&S great place as always especially at Christmas:-)))) XXXXX
November 2023 by Kirstie Matts
A real let down for children?s clothes. Poor variety of sizing and items. Visiting today, all they seemed to have on offer was an enormous array of pyjamas.Marks and Spencer is usually very good at catering for pushchairs and wheelchairs, with accessible toilets, baby change and lifts, however at this store they have all that, then ram all the rails and stalls so close to each other that it?s impossible to manoeuvre a small pushchair round. Also, the ladies toilets clearly aren?t cleaned regularly- with poo spattered all down the back of one.
September 2023 by Justin Potter
Put some real human staff on some tills! Too many self service tills, half of which don?t work.
September 2023 by Nicolene Knock
My daughter and I had an absolutely lovely afternoon tea at the M&S café in Elliott's Field. I had the Gluten Free afternoon tea, and my daughter had the Classic - we both loved it. Thank you so much to M&S for having the Gluten-Free option!!!
August 2023 by Harriet Samuel
Don?t have the changing rooms open in the evenings, which is incredibly unhelpful if you work 9-5 and want to try on clothes after work. I don?t want to have to order multiple pairs of jeans in different sizes to inevitably return most of them, and have to drive back and fourth to do so as it?s really time consuming and wasteful.
August 2023 by Salwa Ammar
Worst place to eat and rude staff. Didn't even warm my food and the food was raw. And they refused any help.
July 2023 by Megan Edwards
Called up to let the bra department of rugby branch know I was running late by 10 mins and they told me I couldn?t have my appointment or book in at any other time today. They were very rude. I only booked my appointment last night and every time was available throughout the whole day. When mentioned this they said I still have to cancel.I will not be returning for my bra fitting.
June 2023 by Stephen Christopher James Whittaker
Normally good food & Drink from M&S, but costing them few extra pennies, is okay for a little shop here and there
May 2023 by David Murray
Saturday morning 09:30 and pop in early to have Eggs Benedict, "sorry not available as we don't have the sauce", ok. Ordered smashed avocado with poached eggs..."oh sorry we don't have avocados"... Whoever is responsible to prepare this cafe should be dismissed.
May 2023 by Dorothy Lewis
We're there a few times a week to purchase a few speciality food items but I purchase jeans, chinos, bras & knickers there & I'm currently considering a bathing costume they carry this season.
April 2023 by Sylvia Dingley
Always love M&S, wish it was a bigger store fashion wise but food range good.
