March 2024 by Gurnam Singh
I had a great shopping experience with Martin and Oliver who helped me choose the correct products I required for my house at a affordable budget.Any faults that had occurred was corrected instantly and the service and product knowledge was very good. I now have recommend my neighbour who also had a great experience shopping with them so far. Definitely worth a trip. thank you
December 2023 by Burkit Ali
very good selection of tiles and all things related to tiling, oliver the young man who served me is probably one of the most helpful and pleasant persons I have ever been served by in my life, I'm 65 know. his knowledge and help was very helpful , previously I'd always avoid the place as I assumed they were to expensive but I was pleasantly surprised to find they are very competitive and the quality of there tiles are far superior than the big name tiles and floor warehouses, I would have no hesitation in recommending this place.
November 2022 by Naeem Ahmad
Excellent customer service off fayzur, the products available and the knowledge has is very helpful. Although I have found cheaper tiles elsewhere but the customer service is what keeps on bringing me back. Real credit to the store
November 2022 by Junaid Ali
Purchased all my tiles at B.C. Ceramics Birmingham as part of some major refurb work throughout my property consisting of 3 bathrooms, flooring and decorative split face tiles. Fayzur the store manager was extremely knowledgeable and helpful, whilst pricing was very competitive. Mainly purchased Italian porcelain which looks absolutely stunning with quality to match. Highly recommended!!!
November 2022 by Rahila N
I went to B.C Ceramics after visiting a number of stores such as B&Q, Topps Tiles, Tile Mountain, Wickes etc. Shockingly poor choice at all of those stores. I went to B.C Ceramics not expecting to find what I wanted but that certainly wasn't the case. The extensive range of tiles and the way they are displayed helped me to make a choice about which tiles I wanted and I have no shame in admitting I am very fussy! B.C Ceramics also stocked quite an extensive range from Porcelanosa which I love! Their Procelanosa range is also much cheaper than it is online or direct from a Porcelanosa store. Fayzur was extremely helpful in helping me select the correct type of adhesive and grout. He is a credit to B.C Ceramics. I will definitely be back to purchase more tiles for my kitchen and hallway. Thank you!!
November 2022 by Feroze Naeem
Amazing service from faizur I believe he was the manager there really polite and friendly wasn't pushy to buy anything took his time and answered all my questions Stratford Road branch
July 2022 by ftghfgh dsfgsdgsdg
Fayzur Rahman Top man! very professional and customer orientated. The advise given by Fayzur was very much needed and appreciated! The service was exceptional just like the quality of the tiles. Have recommended family and friends to shop here, why wouldn't you!JayHall Green
June 2022 by R Kaur
Just wanted to praise the excellent customer service provided by Fayzur Rahman today. He helped me and my husband find bathroom tiles , ordering tile samples, and was very knowledgeable. He took the time to show other tile ranges that would work, as well as helping us with carrying the heavy samples to the car. It's great to see that this level of service still exists today. I would definitely recommend this tile store!
June 2022 by Mohammed Ali
If you buy from here make sure you dont need to return anything!The white guy won't give a refund for tile and extra grout bag that I bought.I bought 2 bags from an Asian guy in that shop, he told me I can return a bag if its unopened, so I used one and tried to return 1 which I didn't use. But the white guy told me Jno refunds or exchangeHow can 2 workers have different policies of returns?I had paid via bank card and had my receipt and tried to return after 1 week of purchase.
May 2022 by Adnan Hussain
Excellent customer service off fayzur, the products available and the knowledge has is very helpful. Although I have found cheaper tiles elsewhere but the customer service is what keeps on bringing me back. Real credit to the store
May 2022 by Coleen Johnson
Large variety to choose from in the showroom and the customer service is phenomenal! The manager especially, was very helpful and offered great advice and tips. Would definitely be back!
May 2022 by Jim Claridge
Fayzur was extremely helpful with our bathroom project, going out of his way to help us. Thanks a lot, we'll certainly be back.
May 2022 by Syeda Jaha
Went into their showroom recently to explore some tile options for a new bathroom, the manager Fraizer was extremely helpful and it was obvious he knew his stuff! Overall great selections, a little pricey but seems worth it. Would recommend :)
May 2022 by Reeyah A
Bought some tiles and the extras to go with them at the 11th hour (literally rushed in an hour before fitter was coming!).The gentleman working there was so helpful and knowledgeable. Made my purchase a breeze!Great service!
April 2022 by Marcia Springer
I was looking for something unusual for my small passage. I found these tiles at the Birmingham branch. Really great service, the tiles arrived sooner than quoted. The manager was really helpful and gave me some ideas on a matching blue grout. Would definitely go back. I can?t wait to get them laid. Recommended!
