Health Food Stores in Birmingham, West Midlands

“Visited the Bullring store today. Staff were very helpful. It was lovely to be able to talk to someone who has knowledge and a sunny disposition! This staff member greeted everyone with enthusiasm and a certain joie de vivre! Thank u ?”

“I often frequent this Holland & Barrett and even prefer to visit in-person rather than order online, do you know why? The great customer service from the whole team, the responsible manager and their ability to rectify issues promptly and provide you with an apology in the form of a free item without being prompted, the competitive prices and well-stocked and laid out shopfloor - you name it, this store does it. Head Office, you should use this store for training and as an example of how it should be done for your other stores in the Midlands. Keep up the good work.”

“Nikki was absolutely amazing on assisting me with all of my queries. So friendly and her knowledge is impeccable made my day so much more simpler and gave me a good reason to smile today. Highly recommend this store branch. Thanks again.”

“I went to Holland and Barrett today with an idea in mind of what I wanted but was unsure about what product to choose.Thankfully there was a lovely shop assistant (Megan) who was able to advise me. We looked at all the alternatives, prices and brands and also the ingredients in those products.I came away with what I wanted with extra health benefits. Thank you so muchA very happy customer x”

“Popped in a couple of weeks ago, The new singh serving at the counter had some of the best customer service skills i've seen in a while. He helped me pick up some glucosamine for my joints as well as vit d3 for my immune system. Much better than other colleagues at this branch.Shame about the security guard as a pair of customers got very aggressive towards a colleague but the security guard was to busy talking and laughing on his phone with a friend the entire time and just watched on. First time I've seen a security guard on his phone having a conversation and also sitting down with a store full of customers. Hence the four and not five stars.”

“A lady named Marie was so helpful when looking for what protein shake is the best for me, gave me and my friend a good laugh, as well as great information. Amazing experience thanks again Marie you were great! ❤”

“I never usually rate big brand stores, but I had to on this occasion. Check out their mini cafe booth setup. It’s like no other. Holland and Barrett are offering “health boost” teas and coffees. Take a look at their menu. You can add CBD, Lions Mane Mushroom, Tremella and a standard Espresso Shot! I haven’t tried yet… It’s on my bucket list.”

“Nice store ,Quick click and collect delivery service ,only issue was first order boxed 2 oils second order same day unboxed and flimsy bubble wrap package hence Boxed packaged oils Boxes damaged hence 4 stars ,otherwise great service Cheers Shaun.”

“Super helpful... recommended all things ginger and alternatives to what I was looking for. Honestly couldn't have been more helpful.. I wish I got your name but to the young black guy. Thank you so much”

“Finally! Great service all thanks to the new manager ‘Saj’ my shopping experience is now better, I receive the right advice and knowledge needed all delivered with the best customer service. Thank you! :)”

“Excellent staff, worker called Bisma was more than helpful and assisted me with everything I needed. Knows her stuff and was able to offer me expert advice, definitely one of the best service I have had.”

“Very nice store,served by Answer, very polite and helpful ordered what i wanted to pick up next day, I'm very impressed with the high standard of customer service will definitely go back to that store”

“Went into the Erdington store this afternoon (Friday 2nd June 2023). The store assistant was so helpful and kind. She pointed out a few things about the product that we were buying, and even told us about some exercises to do.”

“I love this branch. They have great deals on random items, so I go in for lavender essential oil and come out with a kilo of crunchy peanut butter, a chocolate melting ball with marshmallows inside for the perfect hot chocolate and some hydrating socks.Staff are friendly, just not in your face.”