This store really lets the company down especially when compared to the excellence demonstrated in the surrounding stores in the Birmingham area - it is poorly lit, very small and difficult to navigate and chronically understocked and short-staffed. I recall one poor experience recently whereby I simply opened the box,... read full comment
June 2023
Went into the Erdington store this afternoon (Friday 2nd June 2023). The store assistant was so helpful and kind. She pointed out a few things about the product that we were buying, and even told us about some exercises to do.
June 2023
Love the great customer service, the lady took her time to explain the different items they had and helped me make a good choice.