March 2024 by P Kaur
I'm not one to complain however, I went in on Saturday to do some returns, the staff member (male) was really polite and said he will need to check with his manager as some of the clothes were gifts which were brought online and we don't have proof of purchase. Then the manager came over (female), grumpy as hell! We explained to her that they were gifts and we don't have receipts. She was rude, unpolite, unhelpful and made us feel like we are beneath her. We managed to do some of the returns, but not the items brought online, which is fair enough if that's the policy. However, there is a way to make that point without the uneccessary attitude! Me and my huband are both educated professionals and would never treat others like we are better than them.
January 2024 by Pie Face
Some of the staff are as lifeless as the self checkout machines they've recently put in. No smile, no please and thank you with no concern if there is a long queue.
January 2024 by The Contract Lawyer
Any H&M is always a place to find good bargains. Whether clothes, pants, party clothes etc. there's always some thing for everyone. I have seen a Hub which I haven't seen yet in other branches in Europe.
January 2024 by Emily Emz
Staff are always helpful. The store is always tidy so easy to find what you're looking for
October 2023 by Jo B.S
The staff at the fitting rooms are asking the customers to do their job for them, meaning return the clothes after fitting, hang them on the hangers etc!!!...Horrible attitude and customer service, this is a disgraceful tactic of staff members that don't want to work, last time I checked I don't have a contract with HnM so why should 'WE' the customers have to do the staff's job?it is not alright to order the customers around and it is not alsright to expect them to do your job without a pay...if you do not want to do the work then leave so HnM can hire people that actually want to work. If you want to have actual shops where people go to buy in person then you also need to provide a level of customer service it is part of the experience differently we can simply buy online. Management needs to take serious action against this attitude from the staff..You are losing customers WAKE UP!
October 2023 by The Cube
Great H&M loads of decent clothes, still good prices! Plenty of choice toooo!! ?
September 2023 by Esha
the actual store is fine but the staff are bad. not all just this one lady. A lady with bright orange hair (whoever told you that looked good was lying) was patronising me because I didn?t put my trousers in the hanger nice enough after trying them on, like hun that?s ur job, u get paid to do this not me? she said something like, « is that how you found them? « and then this lady has the audacity to pretend to be all nice again when her managers watching. honestly people like her don?t deserve a job and put me off going into h&m - hope that h&m is enjoying that lady scaring off customers with her attitude (and hair)
July 2023 by John
Beautiful shop, lots to look at but something to buy so. Small assortment and the quality is so-so
July 2023 by Amarpreet Singh
Nice big spacious multistory, right in bull ring mall. Has lots of varities of cloths. Mix quality. There are bus connitivity to all over just out side the bull ring, train and metro stations are just nearby on walking distance. As it is right in middle of city center so there are other shops around it and some good food zones for small quick meal.
July 2023 by Marisgreenyoga McCann
It's ok. Clothes a little expensive and it feels a little like a jumble sale as clothes all over the place. Staff helpful and polite
July 2023 by Cassie Corfield
Love H&M and this store was large with a wide range of products. Good size changing rooms.
June 2023 by doaa rammah
Waited in the queue for 10 minutes as only one cashier is available, when I finally arrived I suggested self checkout stations and she said that s not my work go find the manager.
June 2023 by lost and found
Very nice and clean everywhere, great prices and lots of choices from 3 floors.
May 2023 by Steve
H&M is a quality clothing retailer with the greatest styles, and excellent customer service. I am extremely happy with my clothes I bought recently.
May 2023 by Daniel Lobo
Store had some good stuff, but fitting rooms were closed
