I am very mad at the service provided by this post office. My package came from germany so my partner, who this package was for, had to pay a customs fee. We've been waiting for weeks after and without any notice but by checking the package code found out that according to the delivery person the parcel couldn't be delivered... read full comment
November 2023
I faced considerable issues with this post office. Despite paying customs fees, my package went missing, and when I visited the post office, they insisted it wasn't there. Despite my repeated complaints, the staff's negligence led to my package being sent back to Germany. The service was frustratingly incompetent, and it... read full comment
November 2023
I had a nightmare with posting a package to Germany which then got returned to Birmingham. Ras served me and was extremely helpful and I was able to repost my package with no hassle. It makes all the difference when the staff members are helpful and aim to serve members of the public as best as they can. Thank you Ras for... read full comment
