Very bad customer service and rude. The staff has a negative demeanor, were indifferent, and didn't respond to inquiries with a genuine attitude.
October 2023
Booked appointment earlier in the week, turned up early, waited 20 minutes to then be told I had to wait another 30 minutes as only one member of staff could open a new account out of all of them and wasn't busy at all. They couldn't do it earlier in the week as none of them could open an account.
October 2023
Absolute Rude behavior from the staff. They clearly don’t value customers time. We had pre-booked an appointment with them and then they didn’t show up even after 30 minutes of waiting and repeated follow-ups. On questioning about the delay /wait time they were unapologetic & never bothered by their appointment delay... read full comment
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