December 2023 by Gladys Ndengu
Thank you so much Stacy! Fantastic service
December 2023 by Chris
Purchased a new watch. However, the model I wanted had to be sourced from another branch. No problem though. The staff and service was excellent. They even price matched when it arrived. Certainly gets my recommendation.
December 2023 by Mary Donohoe
I visited Samuel?s in Crawley to have 4 rings cut off as due to health my fingers had swollen so badly, the rings all had sentimental value so I was understandably emotional, Nathan and Tina were excellent , they were both so very kind to me and so very gentle. A very big thank you Nathan and Tina x
November 2023 by Alan
Good selection of watches, kind and courteous staff. It just needs a few more selection of automatic movement watches.
November 2023 by Lorcan O'Riordan
I returned a product on 18/12/2021, 2 years later and they still haven't refunded me.
November 2023 by Lynn Chippendale
Great service today and on previous visit a few weeks ago from the County Mall, Crawley Store
November 2023 by Alicia Courtney-Walker
Stacey was so wonderful with altering my watch, patient and lovely!!
November 2023 by hollie brucejones
I had ordered something online and had problems with it then not being in stock after purchased.So I phoned up the Crawley branch and they luckily had the watch I was wanting! Tina and Nathan were absolute stars at supporting this purchase via the phone and being able to hold on to the watch for me until I was able to collect! They were so polite and genuinely helpful!
October 2023 by Michael Gordon
Each time that I have visited the store, I have always received excellent customer service from the friendliest of staff..I.e Stacey And Nathan whom assisted me today. 20-10-23Therefore making me an extemely satisfied customer..
October 2023 by Ronnie Roberts
Amazing service from Stacey today in the crawley branch. Two new gshocks, one of which has to be on order. Stacey made the process extremely simple and easy. Thank you guys so much. Love them both
October 2023 by Ricky Brown
Excellent customer service. Mia was helpful in a friendly manner and so is the store manager. Overall sterling service, highly recommend this store ??
October 2023 by Rosie Mae
Lovely help by the 2 lady?s today in Crawley, one of them being Tina. Even though has IT issues, still helped and got it sorted for us.
October 2023 by James Mallinson
I had a emergency with my sons watch witch was for his 16th birthday on Friday we checked it and notice a pin was missing I went in and Stacey was brilliant she helped straight away and replaced the missing part
October 2023 by William Berry
Fantastic customer service! Oliwia served me she was very friendly and super helpful. Would come again.
October 2023 by David Lewis
Excellent service from start to finish, Stacey was happy to spend the time regarding my purchase.Thank you.
