Good service. Exalant knowledge of their products. And very helpful on both visits. A small wait to see someone. But well worth it for the advice and help
December 2023
3rd time hereUseless. Tried buying a phone wouldn't show me multiple phones.Tried buying a business contract. Didn't tell me one. For the company. Because they close in 20 minutes and wanted to go home.
October 2023
Obviously good at sales however useless at customer care. No issue with being told to speak to customer care but there are ways of putting this across to the customer in a professional manner. Walking in to a shop to see 4 disinterested salespeople sat playing on their phones not a great shop window for o2 or this franchise... read full comment
Pop in to O2 Shop Castleford - J32 Outlet Village and check out our award-winning O2 Refresh contracts, giving you more flexibility and more ways to make your plan perfect for you. Don’t worry if you want to go contract free, you’ll still get plenty of perks. Perks like earning cash back when you top up with O2 Rewards. And the brightest bits of O2, like tickets to see some of the biggest acts in town, 48 hours before general release with Priority. We’re here whenever you need us. Whether you want advice on the latest gadgets or help setting up your new device. Plus, grab great deals and special offers on the latest devices like iPhone 13 and much more.