May 2022 by Deleted _Private
Bought some shoes for my husband great place to shop for mens and women
May 2022 by Sue Wright
Love this storeHelpful and friendly staff
March 2022 by Niamh Clarkson
I was waiting to return nobody was available at the till then a lady called Ann came to sort my refund, we had a chat I was having a stressful day she made me feel so much better, just a chat and a smile can go a long way. Also this Next is much better then the white rose where the staff just have no sense of customer experience- thank you !
January 2022 by Karina D
Disappointed. Female fitting rooms were closed while male fitting rooms were open. But when I wanted to use male fitting rooms I was not allowed to do so??? In other places they just have one fitting place for everyone!! What type of discrimination is that? Not going to that store anymore.
November 2021 by Aaron S.
Next at Leeds Trinity is one of the mall's largest anchor tenants, it is over multiple floors. The store's big, bold and bright signage makes it stand out within Trinity Leeds, while on the inside, it follows the typical look/feel you'd expect from a Next store. There is a Lipsy here, but compared to other locations there isn't a lot of brand kiosks featured inside this store, and I do hate how they seem to pack so much into the store, making it much narrower than it has to be (temporary shelving), I mean come on you have a huge store over multiple floors, allow the customers some more space. The staff seem friendly enough, they do have regular sales and a nice selection for the whole family (Men, Women, Children), including a Home section, that isn't too bad. 4*
September 2021 by Amit
Helped by a lady who was very good, showed us suits for kids in the stock room and showed us shirt options also.
August 2021 by malek abdullah
Although it is one of my favourite shops, it was a mess this afternoon. Five people were allowed to stand at one till together and the other till randomly took clients without paying attention to the queue. A barrier should be there to allow one customer at a time. More tills should open when it is busy like today. Funny enough, staff members were going back and forth without making any effort to organise. I noticed some customers leaving as they were annoyed waiting that long and didn't want to clash with other customers for queuing. I only waited because I was buying a present for an occasion tomorrow, otherwise I would have left. I am sorry guys but it's really disappointing service and not what I expect from you!
July 2021 by catalin vasile vilau
The worst service. After we paid, they send us back to till yo check the bag qnd we had yo stay again to the queue. I will never recommend NEXT shop from White Rose Shopping Centre.
July 2020 by James Conboy
Once again Next has produced a great stylish product range, The men's winter range is spot on. The home furnishings are great quality and to suit every home. Store was clean and bright, a real joy to shop here.
August 2019 by J Nattress
We just had a pretty farcical experience with Next. My wife ordered a pair of jeans that wasnâ??t available in store, once purchased the delivery estimate was 6 weeks away. Ok. We went on holiday and the day before we went we get an email saying the jeans are available for pickup, a whole 3 weeks earlier than the estimate. Ok. We donâ??t live in Leeds and canâ??t go get them until we get back so we call the store and ask if we can just pick them up when we get back, they say of course no problem! Ok! Later that same day we get an email saying â??our return has been processedâ??. Wait, what? Thatâ??s not what we wanted, there was no discussion of returns, I wanted my jeans! So we call the customer services who canâ??t get through to the store. We try calling the store too and finally get through on the third try. Pro tip: they do pick up in the womenswear department. They say our order isnâ??t on file. Ok. I still want my jeans though. Lady starts explaining their process. But lady, I donâ??t need to know your process, I wanted my jeans! She put me on hold to get someone. The line goes dead. As do my impressions of Next. Itâ??s fine, Iâ??ll take the refund and go shop at another store instead.
April 2019 by Neil Dawson
Terrible slow service. They haven't heard of a lunchtime rush. Very slow staff
October 2018 by B Smith
Always full of nice household decorative pieces . Lovely clothes from babies to adults .
September 2018 by Kim Bastow
Great place
August 2018 by Masoud Dehghani
Vast range of clothing to choose from for men, women and children. You can also find a great deal of home appliances, furniture and cutlery in the second floor.
August 2018 by Robinson Wilson
Great experience I've had the staff was very helpful
