My husband and I have two accounts at the branch and will be moving them to a different bank. We had a terrible encounter with an adviser called Sharon today; she was rude, aggressive and totally unhelpful. I am not prepared to be abused for the privilege of having a comfortable sum of money in this bank.
wouldn't changed my £500 20 notes to £50 notes....
Lost trust in this branch Wrote a chq. for a very large amount .They never CHECKED WITH ME to qualify this "we dont " they said ..Well Yorkshire Bank always did ,so how large an amount does it need to be before they do think to check up by just a phone call . NO appology either.