Terrible customer service. The lady told me my prescription would take an hour to download from the spine, then went on to say Asda have got it. I tried calling the surgery to check, as I was sure it was sent to cohens. Was asked to leave because they’re going on their lunch break. Why not just say we’re going on our... read full comment
January 2024
I have given 5 stars to Cohens chemist westbrook warrington, because the pharmacist Francessca treats patients collecting their pxs with respect, understanding and patience. Apart from these qualities she is a brilliant pharmacist and certainly is a asset to any pharmacy. Thank you!
September 2023
Constantly given mixed messages. Was told to wait for a text message before collecting my prescription, only to be told 4.5 hours later when I chased up that antibiotics are immediate and I shouldn't have waited... they didn't think to say that when I first called... if you love wasting an afternoon, this is the place for... read full comment
