Banks in Colchester, Essex

“So, I needed help. Not having a great time and having to provide 2 years worth of financial evidence for the worst of reasons! Out of all of the banks that I walked into today, Nationwide stood out far beyond the other 4 financial institutions for the best of reasons. Thanks only to Tom and Fiona. A great team at the front desk doing a great job. Tom was very quick to identify my needs and dealt with me brilliantly. Whilst Fiona dealt with all of the other enquiries brilliantly and effortlessly, Tom was busy with me and both of them wore a big smile to boot. Thus leaving all customers extra happy. Pay attention, that is what customer service looks like! So, I would like to thank both of them for their efforts. Thanks Tom and Fiona! Alla prossima volta! Grazie :)”

“WOW. What a great bank and great service. I defiently recommend coming here. Very helpful and will go out of their way to help you. 1 to 1 service is fantastic and felt very welcomed. Having bad experiences with my previous bank, they understood my situation and actually had all the time in the world for me. If you ever need a new bank or a change, come here. You won't be disappointed.”

“Pleasent StaffVery polite & helpful( prefer people than cash pointsSadly all banks are wrong by NOT having CASHIERS .....It's FACELESS & ITS INPERSONAL.....Life's NOT just About making MONEY its about LIVING & MEETING people....Banks are one of the Worst ........Closing St John's & Prettygate that where well used & supported the local communitiesMisleading people into the Internet.....disgraceful profits ? ? over personal service”

“Huge Thanks to Mazy at the Colchester Branch. Went above and beyond the call of duty to expedite the opening of my daughter's account with a print out of her card almost immediately. She took on board our need for urgency as time was of the essence for educational requirements. (Test centre needed an additional form of identity with a signature).”

“Friendly and professional service. Online banking has its limitations and there are times when it is necessary to do a transaction in a bank. This branch has plenty of parking just outside and is easy to access as it is just off the A12. The staff are really helpful, I was served by Matthew who was very conscientious. It's just a shame there is no service on a Saturday to make it more accessible for workers and it would be better if more tills were open”

“Handelsbanken Colchester have supported a number of our clients with their banking needs, our clients value the strong relationships they develop with their local bank managers.”

“It is so nice and important to be able to go into a bank and deal with things with an actual person! I came in a couple of weeks ago needing help with a bank transfer and statements etc due to purchasing a flat for my elderly Mother ,(which has been very stressful). Stacey was excellent. She was very helpful, kind , calm and professional. She has served me a couple of times previously and has always been great. The branch in general has a friendly and welcoming atmosphere. Thank you.”

“Warm greeting and punctual meeting. Melissa C explained everything in good detail and didn't rush me at all. Amazing consultant and very helpful. Most productive and efficient. Surpassed all expectations”

“I had the unfortunate experience of having my wallet stolen on the High st. Subsequently , I went in to cancel my cards . Cheryl dealt with the situation so well- she was helpful and so very understanding. Thank you. It made a horrible experience so much easier to deal with.”

“I've had a huge problem with my mobile banking but after visiting this branch everything was sorted for me with completely no effort by two beautiful ladies form customer service. ”

“Had to go to the branch in town as was unable to sort the problems with my accounts online and not able to access anyone on the phone but the girl in the branch was very helpful and sorted all for me.”