August 2018 by Alexandra Booth
Looking for tools grandkids can use, managed to find what we wanted. Looking also for offcuts of wood very helpful staff pointed out the free cut off bins. Just perfect for what we need
August 2018 by bhavnita parekh
I have had to make so many changes and had so many requests, i spoke to a lady called Lizzie and a guy called Jamie in the Kitchen department, there were nothing but helpful, i gave them a challenge and they dealt with my issue with a smile, they got the good delivered, i wanted to know what time the guys were coming so i spoke to a Lady from the Blackpool store Wendy, who was extremely helpful, as promised the delivery guys called before coming and told me what time to expect them, then something came up and i had a problem and they came to my rescue by delivering the goods to my home address rather than the address agreed. just great service all round and would use the services again.
August 2018 by Michelle Andersen
Lots of variety of products here and you can usually find everything you need. Staff are usually very helpful although only three stars as it can be quite pricy for basic items when there is no need.
Also lost a star as on my last visit I was in the plumbing aisle to get some elbow joints and was asked three times if I needed any help by one member of staff. As a young blonde woman I may look out of place there but I can assure you I knew what I was doing. There were several other males customers on the aisle who didn't receive the offer which would have been best directed towards the gentleman who was trying to work out if he needed a new flush mechanism or a ball cock replacement.
July 2018 by Paul Worthington
Typical large retail store.
Staff are friendly.
Even having a trade account with them. I still get no extra benefits or discount.
But that's more to do with corporate management from. Head office than in store
July 2018 by Elettra Norton
It's a long walk round,huge inside,staff are always busy,don't get time to help customers most of the time,u end up asking one of the cleaners where things are and they are always happy to try to help u