Samsung Experience Store
Cell Phone Stores,
Electronics
Highcross Shopping Centre, Unit 50, Upper Mall Level, 5 Shires Ln, Leicester LE1 4AN
Most Recent Comments
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November 2023
Samsung have MUCH to learn from their competitors, particularly about customer service. I'm not aware of what it is like at other stores, however the service at this store STINKS.For a start, what is the point of being able to ring the stores, when the under-trained or under-developed staff simply pick up the phone and...
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November 2023
Fair enough, I am so glad you put that in writing, as I would now like to know why another Samsung store fixed the phone under the warranty?To the general public: stay clear as you can see some of the other reviews also clearly indicate a bad level of service. One store chooses not to make excuses, another store looks after...
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October 2023
I had pre booked an appointment over the phone and spoke to one of the staff members from this store. I booked an appointment for a screen replacement with a staff member who didn’t ask any questions behind what phone I have or telling me the price, therefore I had to ask.This staff member answered my questions telling...
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More Comments(70)
From Samsung Experience Store
Your local Samsung Experience Store is designed to give you an immersive brand experience, offering the latest range of mobiles, tablets, laptops, wearables and accessories. Our experts are on hand to help, from trading in your current device or transferring your data onto your new one. Most device repairs are completed on site, with the majority being completed on the same day. And if you are looking for business help, Business Solutions Experts are available to help you choose the right technology, support, and services for your venture.
