The store struggled to manage just four customers on an easy day like January 1st. Checkout took a frustratingly long 15 minutes due to slow cashiers. The floor manager's actions were disappointing—they let someone skip ahead by falsely claiming she had been waiting, even though she hadn't. To make matters worse, this... read full comment
November 2023
I was served by Sarah at NEXT Victoria Shopping Centre and observed a stark difference in her treatment between the white customer before me, who received a warm and friendly demeanor, and my experience, which felt dismissive and cold. Notably, Sarah did not even make eye contact or offer a simple thank you until prompted... read full comment
Next - high street fashion and homeware retailer. Shop the latest clothing collections for women, men and children. Furniture and homeware available to buy in store or through stand-alone home stores. Bra Fitting is also available free of charge to customers in this store.
