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Closed
25 East Port
Banks
“The staff in this branch are the most helpful people I've meet.nothing is to much trouble.nikki and Sean are brilliant they have helped me so much can't praise them enough”
“Despite the stress of trying to use the online site, when I visited the East Port branch I was very pleased with the staff. Welcoming, helpful, cheerful and efficient. If the branch was closer I'd rather visit than do anything online. We'll done East Port Dunfermline branch.”
“Have been a mortgage customer of YBS for the last 13 years, where mortgage products have rolled a couple of times, had a remortgage, a purchase and sale. The team at Dunfermline have always been helpful and pro-active, especially Kathryn, who has a brilliant depth of knowledge & experience, is always approachable and professional. With ad hoc support at times from the wider organisation, we can't fault them at all. Dunfermline team are a bunch of good people and can't recommend them enough. YBS have good products but Kathryn and the team are the reason we are still with them 13 years later.”
Closed
75 High St
Banks
“The lady in the branch was very friendly, efficient and helpful. She explained how the process would be carried out and ensured I was satisfied before she completed the transaction.”
Closed
54 East Port
Banks
“We had a great experience at the bank today,even though they were very busy the staff took time to help everybody.We had to transfer a large amount of money and the assistant took great pains to make sure we weren't subject to fraud,this made me confident the transaction was carried out properly.thankyou.”
Closed
64 High St
Banks
“Spent 30 minutes talking to someone just to get telephone number of Dunfermline branch, could not be done!!! A company the size of Virgin Money has got to do better”
Banks
Banks
Banks
Banks
Banks
Banks
“After a negative response from the bank of Scotland about opening an account for my son, popped into the nationwide and had a really positive visit. Thanks to all the lovely ladies”