Recent in branch : managing ISA transfers .First visit assisted by new trainee and manager , both very helpful , though we did not have correct ID .Next 2 occasions assisted by Alan , who we found to have a positive friendly manner, genuine interpersonal skills , efficient communication. Courteous & patient with 93 yr... read full comment
February 2023
Staff are helpful and I got what I needed. However, not the most friendly service - I have definitely had much better service from other branches where they have gone above and beyond, really known about their services and had very friendly staff. In my experience I didn’t have that here.
July 2021
(Translated by Google) Nice and smiling staff, a wide selection of Polish products at reasonable prices. I recommend(Original)Przesympatyczna i uśmiechnięta obsługa szeroki wybór produktów polskich w rozsądnych cenach. Polecam
As a mutual, we’re owned by, and run for, the benefit of our members* – meaning we’re free to reinvest more of our profits into improving products and services. Last year alone, we paid back half a billion pounds to members through better-value current accounts, mortgages and savings accounts. And we plan to do even more. Like investing £500 million into our branches over the next five years.
Plus, our ethos is to not only look after our members and their money, but to give back to our wider communities, too. You’ll find us in one of 650+ branches across the UK, where we look forward to saying hello.
* You’re a member when you have a current account, mortgage or savings account with us.