Impossible to reach, minimum 30 mins wait until someone picks up the phone and hangs up after.Ordered contacts lenses - never arrived! (even though I was advised it will take up to two weeks)Second month and still waiting!
February 2023
Been in twice this week and the customer service is some the worst I have ever experienced. Rude, unhelpful, dismissive. Would avoid at all costs.
February 2023
unprofessional; they have 3-4 stores in Edinburgh; and if the desk lady would have told us that we arrived at the wrong one we would have had time to go to the right location; so annoying;It ruined my day...
From Vision Express Opticians - Edinburgh - Morningside
At Vision Express we provide thorough eye tests, simply explained with expert care you can trust. We stock a wide range of designer and exclusive glasses, sunglasses and contact lenses. All our eyewear comes with 100 day returns guarantee and lifetime servicing for complete peace of mind. Find us on 151 Morningside Road or book an appointment online.