the man staff in Cardiff royal mail delivery office and mail center is always rude and disrespectful to me, I'm not sure if he has racial discrimination, because every time he sees someone with an Asian face, he deliberately neglects me because I'm Asian. I don't know his name, but he is the man always working there,I love... read full comment
October 2023
Shocking company. The parcel I sent Royal Mail tracked 24hr has sat in Cardiff MC for 10 days. No response in 6 days from my email and unable to provide further assistance on the phone. The staff that work at RM need to be set targets as they are getting very lazy from the post man to the sorting offices. I now have to... read full comment
October 2023
Tracking on line says item has been in Cardiff MC since 29.9.23. Still no delivery 5.10.23. Before this it was in Leeds 25.10.23. The virtual assistant help is no use at all. I just need an answer to when my parcel will arrive!! Shocking service.