Staff just talk to each other didn’t acknowledge customers had walked in
August 2023
Lovely staff and welcoming atmosphere. I’ve always wanted to buy from Kiehl’s but never had the opportunity to. Shanara was attentive and incredibly helpful offering tons of advice and personal anecdotes relating to her experience using certain products. I came with specific problem areas and she was incredibly helpful... read full comment
August 2023
I have been going to Kiel’s boutique in Birmingham since last year.I was experiencing a lot of break-outs due to the onset of the menopause.My skin consultant is Shanara and through her expertise in the products, she has helped heal my skin.Shanara is knowledgeable, professional, very helpful and she puts you at ease.I... read full comment