I had an exceptional experience buying a frame from this store. The total experience was great, professional, swift, and courteous.
October 2023
Thank you so much to the Assistant Manager lady, and the gentleman with the clear frames. I appreciate your help and effort to replace my broken frames immediately. Your customer care is 11/10 ??
October 2023
Staff gaslit me after I raised concern on my glasses. Paid for a service and it was not completed which is fine. However, after drawing attention to this I was gaslit by the member of staff and although they put my order in once more, no accountability was actually taken by the store and no apologies given.
From Vision Express Opticians - Birmingham - Bullring & Grand Central
At Vision Express we provide thorough eye tests, simply explained with expert care you can trust. We stock a wide range of designer and exclusive glasses, sunglasses and contact lenses. All our eyewear comes with 100 day returns guarantee and lifetime servicing for complete peace of mind. Find us on New Street or book an appointment online.