August 2018 by Jill Owusu
If I could give this branch zero stars, I would! I never write reviews but felt the need to today! Service was extremely slow and had to join a queue for 50 minutes even though I wanted to book an appointment, and even then was turned away because my document wasn't correct, which was fair enough. But if there were actual advisers there ready to help this wouldn't have been the case. The staff are quite rude. I tried to open an account the second time with the correct documentation and even before the lady cashier read the document, she was about to disregard it and tell me it was incorrect, with very little patience and very rude too before letting me sit down for another 15 minutes for the other cashier to assist me. Very bad customer service and I will NOT be returning to this branch. It nearly put me off opening the account in the first place but I'll go somewhere better.
June 2018 by Angelo Leal
Absolutely shocking! Very unhelpful and even rude! Don’t come to this branch if you want anything sorted out.
May 2018 by Marcin Matuszewski
Extremaly slow service. If you are ready to wait 45 mins better find good game on your smartphone if not try to find another branch 1/10. Sorry.
August 2017 by Michael Hendersun
Firstly the staff were really friendly and helpful so no issues there. However there are only 2 desks and the line is always at least 15-30mins long to get seen. The branch is too busy and too small.
May 2017 by Michael Demille
not happy with the staff and staffing levels