September 2018 by Akphilip A
My children had savings account in this branch and after years when we went to open a current account for my daughter, the staff told me to do the application online. I complained to the manager and manager said I agree. The manager agrees with me saying unless you have £100k they don't care .The funniest part is manager couldn't even locate the savings account and I was told she can't do anything. All I know this was a pass book account oopened ten years ago. Apparently the lady manager searched with the name and couldn't locate the account. I am not sure if they are not aware to search with date of birth or other methods to locate an account. I have put money in this account. The manager and the staff was rude. I know banks have a complaint procedure, nothing has been mentioned and my children's savings account is vaporised . I felt this is scam, maybe they closes the account and transfer money to their own account.
I am glad we didn't open the account here. If you ever want a service think twice, cause the branch staff and the manager will direct you to online service or telephone so they can sit and chat. Good luck
August 2018 by J Wilson
Always friendly & helpful.
August 2018 by Shahin Tr
Great branch, staff are very kind and friendly.
August 2016 by Michael Stevens
Fine! And you can park on tesco
April 2016 by Dorota Lulajka
One bank you dont need book apoitment