Banks in Birmingham, West Midlands

“Dylon Heer, we received an Excellent service from him in our recent visit to SBI UK Birmingham, Soho Road branch. Dylon in word is a go-getter he tried to help my family members in resolving emergency tasks at quickest, with UK account, helped us with opening the NRO account, provided us all the information required and along with that he offered range of services available. Dylon was very professional, approachable, polite, patient, and extremely helpful. We all family members wish him good luck and if ever you need any help with NRE,NRO, lockers etc I recommend him strongly.”

“I have had an account with BOB Soho Rd for nearly 20 years and they have always been very helpful and pleasant to deal with. The staff and management are very friendly and accommodating and they will go out of their way to resolve any issues I might have and always get things done efficiently and promptly. Even if I have any work to do with my India NRI accounts the Birmingham Branch will always help and advise me to settle any concerns quickly and satisfactorily. My banking experience with them has always been excellent.”

“Lily Rose was amazing, talked me through all the account options, explained how the interest and tax worked, didn't mind how many times she repeated things. Made me feel valued - rare these days!”

“An excellent branch, super service with fantastic staff, highly recommended, always busy but the staff are always professional, served by Jay who was fantastic and helped me with an urgent matter”

“I found all the paperwork and signaturory mandates pretty confusing at first, but once I called Stephen and the other people at Unity bank, I found them incredibly helpful, supportive, and happy to explain things to me.”

“Staffs are very professional and approachable I have been using this branch for years never had a problem they always have right amount of staff on tills that's why it doesn't look busy as other branches and does have 4 cash points outside and 1 inside parking could be better”

“Great bank.In fact the best Bank or rather Building society I've had the good fortune to be a member of. The staff are helpful and more importantly familiar. Unlike other banks the faces here don't change, which if ask you me in this line of business is priceless. Respect now and always forever due?”

“It was an amazing experience in the branch specially Jazz was a superstar in the team she has really helped my brother to open an account as he is new in the country. She was a amazing person and got great customer services skills with a humble and kind attitude towards every single customer. Thank you Jazz Kaur and entire team of LLoyds Bank at Acocks Green Branch.”

“I had a phone call from the ICICI (Birmingham branch) bank today. A woman named, Jas spoke to me. The details and content of what was covered was really well explained and the helpful nature was visible in its professional ambience. The query I had was explained with an excellent pace and tone that entailed a professional and clinical approach, which was helpful and welcoming. I recommend the service indeed I do.Sarinder Joshua Duroch”

“I would just like to give thanks to an individual named Yvonne who works at the Northfield Branch.Yvonne helped me with a problem that ended up not being so straightforward and took time to resolve.Excellent customer service and lovely lady.”

“I wasn’t sure how to open a bank account and Nathan ( I think he is the manager ) was so kind and helpful, he tried his best to help me with my documents and called me to make sure my name on my card would be as I wish.Being a foreigner here, a small act of kindness would touch your heart, will make you feel like home and make you want to give it back to this great country. Thanks mate.”

“My partner past away 3 weeks ago I was so so worried about sorting all things out with the bank Helen and oana have been absolutely fantastic very caring and supportive towards my circumstances a massive thank you for being so kind and sorting things out for me”

“No matter which West Bromwich Building Society I visit, the staff are all so very friendly and helpful! Although I'm a little bit biased towards the Kingstanding branch! It always feels like I'm visiting friends”

“I’ve been with the Coventry Building Society for a number of years. I use the local Chelmsley Wood branch and the staff are great. Very people friendly and helpful with their services they offer. Professional with their business and experience. No hard selling, just willing to chat and listen to their customers needs.”

“HelloI had an internet banking problem and for a long time I could not use my bank account. I went to this bank last week. With the help of an employee, I was able to use my account again. They lovingly helped me. I really wanted to write the name of that kind lady in my comment, but unfortunately I forgot her name. Thank you very much for your help”

“Had an issue with my card it wasn't working so the lady who approaches you when you walk in ordered me a new one, and the manager let me withdraw all the money in my bank when usually there's a £100 a day limit so very thankful for that . 5 * service.”

“Had to go up Lloyds bank Castle bromwich today another scam someone trying to hack in my account. Debbie was wonderful trying to help cancelled my card.Many thanks all in these trying times”

“This feedback just for NICKY BAINS lloyds bank soho Road Branch. You did a great job with your presentation today really appreciated so helpful and friendly. ”

“Amazing customer service and the staff take time to explain things and answer questions clearly. They make you feel like a valued customer and go the extra mile. Great stuff!”

“it's good staff but the time's as sloid the good service....not happy with this.I work full time till 3.15pm how can I use West Bromwich Building Society.”

“visited the branch today with my niece to pay in her xmas money. I was served by the only gentleman on the counter and found him very friendly and professional and he conducted the transaction without any issues and we spoke about banking as i have recently retired after working for barclays for 32 years. Overall an excellent experience and the branch appeared clean and covid friendly.”

“I have been with this bank for many years. The staff here have surprisingly gone above and beyond many times in the advise and help they have given me. I rarely make it through the queue without someone coming up to me, becking what I need that day and helping me complete my task. Weather it be for pension advise or a cash deposit they have never failed to help me out.”

“Wanted to leave this review to commend a member of your staff, Shazma! She was so helpful in getting me set up with my student account and incredibly welcoming and friendly. She is a real credit to Santander!”

“Excellent customer friendly service, very hard to get from India public sector bank. After I'd bitter experience from SBI - Soho Road due to their lack of knowledge on their service, I was scared to enter PNB. Surprisingly PNB staffs treats the customer with dignity and respect. Thanks PNB.”

“Local bank. It's the only Lloyd's Bank for miles now, actually,since the ones in Moseley Village were closed, so it's well used. Usually friendly, approachable, and helpful staff ready to help.”

“I tried to open classic account online and had problem with the app. So I went to this branch I only dealt with Samantha so I would like to show appreciation to Samantha in the advice point she was very welcoming I liked the energy tbh and sorted the issue swiftly and opened the account for me. Thanks”

“Absolutely brilliant service.The Rubery branch were fantastic.Had concerns about the new overdraft fees coming in soon.My mind was put at rest straight away.Was seen by zoe kane (banking consultant)She was spot on.Couldn't help me enough.Thankyou so much.”