Why does no one ever pick up the phone at the branch whatever time I call
April 2023
Not 5 stars now as only open Mon to Fri. Sat opening did not resume after pandemic. Don't like doing things by post. Would Head Office please review Sat morning opening please?
April 2023
Opened my account 14 years ago in Hull. Moved to London 13 and all Branches I have ever been to have brilliant staff and clean and bright locations.
When visiting a YBS branch please make sure there’s enough space to allow two metres between you and any other person; this may mean waiting outside until other customers leave. We also ask that you wear a face covering to help us keep our customers and colleagues safe.